Postage
Postal charges are calculated using Australia Post for all Australian destinations. Any International Orders, please contact us for a shipping quote.
We do not have a minimum or maximum postage/delivery charge as all orders are based on weight, size and destination. We only charge you actual postage rates applied by Australia Post using the 500gm Standard Satchel.
Due to fees and charges incurred by Thimble Fingers it is our policy that we can only accept online orders to the value of greater than $10.00 AUS.
If you are ordering only one or two threads and they will fit in an envelope, please contact us and we can arrange for them to be posted that way and not in a satchel. Our shopping cart cannot differentiate between the items that will or will not fit in an envelope so if you are concerned about the postage cost you are being charged through the website, please contact us by email or telephone.
Delivery Within Australia
Should you require your order be sent by Express Post please contact us.
Registration and insurance are also available on request. Please indicate in the comments section of the Checkout Form if you wish to use these options.
Higher charges will apply for these services and we will send a separate quote if these options are requested.
International Orders
At present our shopping cart is set up for Australian orders only at this time. For overseas orders please contact us for shipping costs prior to placing your order.
All International orders will be individually calculated, please email us for details.
Orders within Australia:
Up to 500gms Standard (Red AP Satchel)
Shipping $8.50
If an item is small enough to fit into an envelope, please contact us and we’ll provide details on how to pay.
We will email you once your order is filled and ready for postage. All care is taken when we address and ship items.
If items ordered are in stock we will mail them within 3 working days. If an item is out of stock we will advise by email or telephone of the likely delivery time which may vary due to availability by our suppliers.
If you require more information regarding shipping, or insurance, please feel free to contact us.
How to Pay
Direct Deposit payments and PayPal payments are preferred.
If paying by direct deposit, payment details are:
Account Name: Thimble Fingers
BSB: 306-072
Account: 052985-1
Paypal
We accept payment by PayPal for domestic and international orders.
This is a secure payment system, which is processed on secure servers, as indicated by the small lock icon on the bottom right hand side of your computer task bar. Please note however that there will be a 5% increase to all PayPal orders (including postage and handling) to cover fees.
Returns and Refunds
Please select carefully as we do not accept any returns or refunds (due to copyright).